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this is due to insufficient power supply from the desktop/notebook’s USB port. You
must use the provided certified and specified USB cable to connect your enclosure
to the computer. You can change other USB ports of your computer to try it again. If
the enclosure still fails in starting, you have to use the provided USB power adapter
cable to connect the power input of the enclosure to another USB port on your
computer; this will provide the additional power needed.
4.2 Removing the enclosure
To safely remove the enclosure, you have to stop two USB Mass Storage devices. The first USB
Mass Storage device consists of Generic AUTORUN Disk USB device and Generic Flash Disk
USB device. The other Mass Storage device consists of internal Hard Disk drive.
You can double click Unplug or Eject Hardware in the taskbar to open a dialogue, and then
select the mentioned above USB Mass Storage devices, and click Stop to remove the enclosure.