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294 ADF Jam
This jam location may also be identified as 294.04 Duplex Sensor Off Jam, 294.05 Scan Sensor Off
Jam, or 294.06 ADF Backfeed Jam. To clear this jam:
1 Remove all pages from the ADF.
Note: The message clears when the pages are removed from the ADF.
2 Flex and fan the pages.
3 Place the pages in the ADF.
4 Adjust the ADF guides.
5 From the printer control panel, press .
840.01 Scanner Disabled
This message indicates that the scanner was disabled by the system support person, or the scanner detected a
hardware error and disabled itself.
841-846 Scanner Service Error
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, then contact Customer Support, and report the message.
900–999 Service <message>
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Troubleshooting
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