Lexmark 24TT101 All in One Printer User Manual


 
87
Troubleshooting
Setup troubleshooting
If you experience problems while setting up your All-In-One, make sure:
You unlock the scanner bed by pushing the scanner lock down. For
help locating the scanner lock, see the picture of the All-In-One on
page 11.
You only have one Lexmark X6100 Series attached to your
computer.
Your operating system is compatible with your All-In-One. The
Lexmark X6100 Series supports these operating systems:
General troubleshooting
When your All-In-One has a problem, before contacting Lexmark Customer
Support, check the following items.
If your All-In-One is not attached to a computer, make sure:
The power supply is firmly plugged into your All-In-One and an
electrical outlet.
You installed the print cartridges correctly. The black cartridge is
inserted in the left carrier and the color cartridge in the right carrier.
For help, see page 76.
You removed the sticker and tape from the bottom of both print
cartridges. For help, see page 76.
The paper is loaded correctly. For help, see page 24.
Windows 98 Windows 2000
Windows Me Windows XP