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MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
cartridges:
1 Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.
Repeating defects appear on prints
Try one or more of the following:
REPLACE THE PRINT CARTRIDGE
Replace the print cartridge of the color with the repeating defect, if the print defects occur in the following instances:
• in every 37.7 mm (1.48 in.) of the page
• in every 41.6 mm (1.64 in.) of the page
• in every 42.7 mm (1.68 in.) of the page
• in every 94.3 mm (3.71 in.) of the page
REPLACE THE FUSER
Replace the fuser if print defects occur in the following instances:
• in every 95.0 mm (3.74 in.) of the page
• in every 146.7 mm (5.78 in.) of the page
Troubleshooting 302