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solving basic printer
problems 261
troubleshooting, copy
copier does not respond 281
partial document or photo
copies 283
poor copy quality 282
poor scanned image quality 285
scanner unit does not close 282
troubleshooting, display
display is blank 278
display shows only diamonds 278
troubleshooting, fax
caller ID is not shown 286
can receive but not send
faxes 289
can send but not receive
faxes 288
cannot send or receive a fax 287
received fax has poor print
quality 289
troubleshooting, paper feed
message remains after jam is
cleared 294
troubleshooting, print
error reading flash drive 278
held jobs do not print 279
incorrect characters print 280
incorrect margins 297
jammed pages are not
reprinted 294
job prints from wrong tray 280
job prints on wrong paper 280
jobs do not print 278
Large jobs do not collate 281
multiple‑language PDF files do not
print 278
paper curl 298
paper frequently jams 294
print job takes longer than
expected 280
tray linking does not work 280
unexpected page breaks
occur 281
troubleshooting, print quality
black streaks on a page 304
blank pages 301
characters have jagged edges 295
clipped images 295
fine horizontal lines 295
gray background on prints 297
light colored line, white line, or
incorrectly colored line appears
on prints 298
poor transparency quality 307
print irregularities 299
print is too dark 300
print is too light 300
repeating print defects 302
shadow images appear on
prints 296
skewed print 303
solid color or black pages appear
on prints 303
streaked horizontal lines appear
on prints 305
streaked vertical lines 305
toner fog or background
shading 306
toner rubs off 306
toner specks 307
uneven print density 308
white streaks on a page 304
troubleshooting, printer options
2,000‑sheet drawer problems 292
cannot detect flash memory
card 292
cannot detect printer hard
disk 292
internal print server 293
Internal Solutions Port 292
memory card 293
option does not work 291
paper tray problems 291
USB/parallel interface card 293
troubleshooting, scan
cannot scan from a computer 286
partial document or photo
scans 285
scan was not successful 284
scanner unit does not close 282
scanning takes too long or freezes
the computer 284
U
understanding the home screen
buttons and icons 15
uneven print density 308
Universal Paper Size 151
setting 68
Universal Setup menu 151
unlinking trays 77
Unsupported USB device, please
remove 264
updating options in printer
driver 49
USB port 46
USB/parallel interface card
troubleshooting 293
using Eco‑Mode 63
using Hibernate Mode 65
using Quiet Mode 63
using recycled paper 62
using shortcuts
sending fax 122
using the address book 110
sending fax 122
using the Embedded Web
Server 246
using the ScanBack Utility 135
using the touch‑screen buttons 16
Utilities menu 222
V
verify print jobs 92
printing from a Macintosh
computer 93
printing from Windows 93
viewing
reports 247
viewing a fax log 124
virtual display
checking, using Embedded Web
Server 246
volatile memory 230
erasing 230
volatility
statement of 230
W
waste toner bottle
ordering 239
replacing 243
wiping the printer hard disk 231
Wireless menu 159
wireless network
configuration information 50
installation, using Macintosh 52
installation, using Windows 51
wireless network setup
in Windows 51
wireless printer setup
in Macintosh 52
Index 337