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Troubleshooting
Understanding the printer messages
Cartridge low [88.xy]
You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to
clear the message and continue printing.
Cartridge nearly low [88.xy]
If necessary, touch Continue on the printer control panel to clear the message and continue printing.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of
the User’s Guide.
If necessary, touch Continue on the printer control panel to clear the message and continue printing.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
• Load the correct size and type of paper in the tray, then specify the paper size and type in the Paper menu on the
printer control panel, and then touch Finished changing paper.
• Touch Reset active bin to reset the active tray for a linked set of trays.
• Cancel the print job.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following:
• Load the correct size and type of paper in the tray, then specify the paper size and type in the Paper menu on the
printer control panel, and then touch Finished changing paper.
• Touch Reset active bin to reset the active tray for a linked set of trays.
• Cancel the print job.
Change [paper source] to [paper size] load [orientation]
Try one or more of the following:
• Load the correct size and type of paper in the tray, then specify the paper size and type in the Paper menu on the
printer control panel, and then touch Finished changing paper.
• Touch Reset active bin to reset the active tray for a linked set of trays.
• Cancel the print job.
Troubleshooting 300