Filter
Top Products
In Mac OS X version 10.4 and earlier
a From the menu bar, click System Preferences.
b Click Network.
c From the Show pop-up menu, select Airport.
d Click TCP/IP.
The “Router” entry is typically the wireless access point.
2 Type your user name and password when prompted.
3 Click OK.
4 On the main page, click Wireless or another selection where settings are stored. The SSID will be displayed.
5 Write down the SSID, security type and the WEP key/WPA passphrase (if shown).
Notes:
• Make sure you copy the network information down exactly, including any capital letters.
• Store the SSID and the WEP key or WPA passphrase in a safe place for future reference.
CHECK YOUR WEP KEY OR WPA PASSPHRASE
If your wireless access point is using Wireless Equivalent Privacy (WEP) security, the WEP key should be:
• Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9.
or
• Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII
characters in a WEP key are case-sensitive.
If your wireless access point is using Wi-Fi Protected Access (WPA) security the WPA passphrase should be:
• From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.
or
• Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9.
Note: If you do not know this information, see the documentation that came with the wireless network, or contact
the person who set up your wireless network.
DISCONNECT FROM VPN SESSION
When you are connected to another network through a VPN connection, you will not be able to access the printer
over your wireless network. End your VPN session and try printing again.
CHECK YOUR ADVANCED SECURITY SETTINGS
• If you are using MAC address filtering to limit access to your wireless network, you must add the printer MAC
address to the list of addresses allowed to connect to the wireless access point.
• If you set the wireless access point to issue a limited number of IP addresses, you must change this so that the
printer can be added.
Note: If you do not know how to make these changes, see the documentation that came with the wireless network,
or contact the person who set up your wireless network.
Troubleshooting
150