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Getting Started
20
• Make sure the network is operating properly.
Refer to your network documentation or contact your
network administrator.
• Make sure the printer software is installed on the
computer you are sending the print job from. (page 6)
Note: You must install the printer software on each
computer that uses the network printer.
• Make sure an IP address for your network printer
appears in the Network Configuration screen. For
help accessing the Network Configuration screen,
follow steps 1 through 4 on pages 8 and 9.
If there is not an IP address listed for your network
printer, see Manually configure the network printer
on page 23.
• Make sure you have selected the correct printer port
for the network printer. For help selecting the network
printer port, see page 25.
• Restart the computer.
• Make sure there is not a problem with the printer
itself.
a Disconnect the printer from the adapter.
b Attach the printer directly to your computer
with a USB or parallel cable.
If you are able to print when the printer is directly
attached, there may be a problem with your network.
Refer to your network documentation or contact your
network administrator.
• Uninstall and then reinstall the printer software.
(page 22)
If the printer still does not print, refer to your printer
documentation for help.
Macintosh
• Make sure all cables to the printer, adapter, electrical
outlet and network connection are secure. (pages 4
through 5)
• Make sure all indicator lights are on. (page 5)
• Make sure the network is operating properly.
Refer to your network documentation or contact your
network administrator.
• Make sure the printer software is installed on the
computer you are sending the print job from. (page 6)
Note: You must install the printer software on each
computer that uses the network printer.
• Make sure your printer is selected in the Chooser
(Mac OS 8.6 to 9.2 only). (page 26)
• Make sure your printer appears on the Printer List
screen in Print Center (Mac OS X version 10.0.3 to
10.1 only). (page 14)
• Check the printer status. (page 26)