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Tips for avoiding paper jams
By carefully selecting print materials and loading them properly, you can avoid most paper jams. If
jams do occur, follow the steps outlined in Clearing paper jams. If jams occur frequently, make sure
you follow these tips to avoid jams:
• See Loading print material to load paper properly. Make sure the adjustable guides are
positioned correctly.
• Do not overload the paper trays. Make sure the paper is under the paper capacity mark on the
inside of the paper tray.
• Do not remove paper trays while print jobs are in process.
• Flex, fan, and straighten the paper before loading it.
• Fan stacks of labels or transparencies before loading them into trays or the multipurpose
feeder. If jams do occur using the multipurpose feeder, try feeding one sheet at a time.
• Do not load wrinkled, creased, damp, or curled paper.
• Do not mix paper types or paper sizes in one tray.
• Do not add paper to existing paper in tray. Allow tray to go empty before adding more paper.
• Use only recommended print materials. See Recommended paper.
• Make sure the recommended print side is face down for simplex printing when loading all
trays.
• Keep print materials stored in an acceptable environment. See Moisture content.