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Checking an unresponsive printer
When you have a problem, first make sure that:
• The printer power cord is plugged into the printer and a properly grounded electrical outlet.
• The printer power switch is on.
• The electrical outlet is not turned off by any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
• You try turning the printer off, then wait for about 10 seconds, and turn the printer on. This
often fixes the problem.
• Your printer driver settings are correct.
Note: If an error message appears, see Understanding printer messages.