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Characters have jagged or
uneven edges.
• Change the Print Resolution setting in the Quality Menu to 600 dpi or 1200
dpi.
• Tur n PQET in the Quality Menu to On.
• If you are using downloaded fonts, verify that the fonts are supported by the
printer, the host computer, and the software application.
Image quality is poor. Resolution was automatically reduced. Reduce the complexity of the print job or
add additional printer memory. See Res Reduced.
Part or all of the page is
printed in black.
• Check the print cartridge to see if it is installed correctly.
• If the charge roll has been replaced, verify that it is installed correctly.
The job prints, but the top and
side margins are incorrect.
• Make sure the Paper Size setting in the Paper Menu is correct.
• Make sure the margins are set correctly in your software application.
Problem Action