Filter
Top Products
Action Yes No
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to make it
available for print jobs. For more information, see “Updating available
options in the printer driver” on page 22.
Is the tray available in the printer driver?
Go to step 5. Manually add the tray
in the printer driver.
Step 5
Check if the option is selected.
a From the application you are using, select the option. For Mac OS X
version 9 users, make sure the printer is set up in Chooser.
b Resend the print job.
Is the tray working?
The problem is solved. Contact
customer
support.
Cannot detect memory card
Action Yes No
Make sure the memory card is installed.
a Install the memory card. For more information, see “Installing a
memory card” on page 15.
Note: Check if the memory card is securely connected to the printer
controller board.
b Print a menu settings page, and then check if the card is listed in the
Installed Options list.
Is the card listed in the Installed Options list?
The problem is solved. Contact
customer
support.
Troubleshooting 129