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Apps list > Run > type control printers > OK
In Windows 7 or earlier
a Click , or click Start and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Right‑click the printer, and then select Properties (for Windows Vista or earlier) or Printer
properties (for Windows 7 or later).
3 Click the Ports tab.
4 Click the box next to Enable bidirectional support if it is not already checked.
5 Click Apply > OK, and then try to print again.
Troubleshooting 53