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Appendix
Virtually all Internet addresses are configured with words or characters (i.e.,
www.linksys.com, www.yahoo.com, etc.) In actuality, however, these Internet
addresses are assigned to IP addresses, which are the true addresses on the
Internet.
IP and web addresses, however, can sometimes be long and hard to remember.
Because of this, certain ISPs will shorten their server addresses to single words
or codes on their users’ web browser or e-mail configurations. If your ISP’s E-
mail and Web server addresses are configured with single words (“www”, “e-
mail”, “home”, “pop3”, etc.) rather than whole Internet Addresses or IP
Addresses, the HomeLink Phoneline Router may have problems sending or
receiving mail and accessing the Internet. This happens because the HomeLink
Phoneline Router has not been configured by your ISP to accept their abbrevi-
ated server addresses.
The solution is to determine the true web addresses behind your ISPs code
words. You can determine the IP and web addresses of your ISP’s servers by
“pinging” them.
If you don’t have your ISP’s web and e-mail IP Addresses, you
must either get them from your ISP or follow these steps prior
to connecting your HomeLink Phoneline Router to your net-
work.
Step One: Pinging an IP Address
The first step to determining your ISP’s web and e-mail server address is to
ping its IP Address.
1. Power on the computer and the cable or DSL modem, and restore the
network configuration set by your ISP if you have since changed it.
2. Click Start, then Run, and type "command". This will bring up the DOS
Window.
If DMZ is used, does the exposed user share the public IP with the HomeLink
Phoneline Router? No.
Does the HomeLink Phoneline Router pass PPTP packets or actively route PPTP
sessions? The Router allows PPTP packets to pass through.
What is the maximum number of users supported by the HomeLink Phoneline
Router? The Router supports up to 253 users.
Is the HomeLink Phoneline Router cross-platform compatible? Any platform that
supports Ethernet and TCP/IP is compatible with the Router.
Will the HomeLink Phoneline Router allow me to use my own public IPs and
Domain, or do I have to use the IPs provided by the Router? The Router mode
allows for customization of your public IPs and Domain.
How many ports can be simultaneously forwarded? Theoretically, the Router can
establish 520 sessions at the same time, but you can only forward 10 ports.
Does the HomeLink Phoneline Router replace a modem? Is there a cable or DSL
modem in the Router? No, this version of the Router must work in conjunc-
tion with a cable or DSL modem.
Which modems are compatible with the HomeLink Phoneline Router? The Router
is compatible with virtually any cable or DSL modem that supports Ethernet.
What are the advanced features of the HomeLink Phoneline Router? The Router's
advanced features include Filters, Forwarding, Dynamic Routing, Static
Routing, and DMZ host.
What is the maximum number of VPN sessions allowed by the HomeLink Phoneline
Router? At least one session.
Does Linksys provided syslog support? No, Linksys does not currently provide
syslog support.
How can I check whether I have static DHCP IP Addresses? Consult your ISP to
confirm the information.
How do I get mIRC to work with the HomeLink Phoneline Router? Set port for-
warding to 113 for the computer on which you are using mIRC.
Phoneline 10M Cable/DSL Router
36
How to Ping Your ISP’s E-mail & Web Addresses
35
HomeLink™ Series