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34008030EN/AA - Page 29
5. Troubleshooting
5.3 Troubleshooting requiring MGE UPS SYSTEMS after-sales support
Troubleshooting one UPS (or two UPS in parallel) with ModularEasy module:
Display Signification Correction
POWER MODULE
FAULT
Internal power sub-module fault detected.
Use
"Enter" button (27) to display details.
Call the after-sales support department.
Follow the power sub-module replacement
procedure (see section 7.1)
BATT MODULE FAULT Battery fault detected during the battery test.
Use
"Enter" button (27) to display details.
Call the after-sales support department.
Follow the battery sub-module and battery
module replacement procedure (see section
7.2)
FRAME FAULT Internal chassis fault detected.
Use
"Enter" button (27) to display details.
Call the after-sales support department.
Follow the frame replacement procedure (see
section 7.1, 7.2)
Note: In case of multiple fault, press the
"Enter" button (27) and the scroll button (25) to get access to further details.
Indication Diagnostic Correction
The equipments are no longer supplied
when the manual bypass on the
ModularEasy module is set on the
Bypass position.
The equipments are connected to the
UPS output instead of the
ModularEasy module output.
Check the wiring(s) between the UPS
and the ModularEasy module (see
ModularEasy install manual).
The equipments are no longer supplied
when the manual bypass on the
ModularEasy module is set on the
Normal position.
The wiring(s) between the UPS and the
ModularEasy module is not correct.
Check the wiring(s) between the UPS
and the ModularEasy module (see
ModularEasy install manual).
The equipments are no longer supplied
if Normal AC source fails
The manual bypass on the
ModularEasy module is set on the
Bypass position.
The wiring(s) between the UPS and the
ModularEasy module is not correct.
Set the manual bypass on the
ModularEasy module to the Normal
position.
Check the wiring(s) between the UPS
and the ModularEasy module (see
ModularEasy install manual).
ESC
27
LOAD PROTECTED
x.xkVA / xxx% LOADED
x x x x x x x x FAULT
SINGLE UPS
25