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9
9.1 Main Messages and Their Remedies
9-2 Di2010/Di2510/Di3010/Di3510
Troubleshooting Chapter 9
9.1 Main Messages and Their Remedies
Message Cause Remedy
A malfunction was detected.
Please call your technical
representative and provide the
code listed below:
The copier malfunctioned and is
unable to print.
Inform your service
representative of the code
displayed on the touch panel.
Please add toner. Since the toner has run out, the
copier is unable to make
copies.
Replace the toner bottle.
(“When the Message “Please
add toner.” Appears” →
page 8-3)
The PC Drum needs to be
replaced.
Call your technical representative.
Since the drum unit has
reached the end of its service
life, the copier is unable to
make copies.
Contact your service
representative.
The Imaging Unit needs to be
replaced.
Call your technical representative.
Since the imaging unit has
reached the end of its service
life, the copier is unable to
make copies.
Contact your service
representative.
Stapler empty.
Replace Staple Cartridge.
The staples ran out. Replace the staple cartridge.
(“When the Message “Stapler
empty.” Appears” → page 8-7)
The time to perform a periodic
inspection on the copier has
arrived.
Contact your service
representative.
Touch to display the code.
When contacting the service
representative, inform them of
the code.
Re-insert the following number of
document pages: OO
After clearing a paper misfeed,
it is necessary to reload certain
pages of the document that
have already been fed through
the duplexing document feeder.
Load the indicated document
pages into the duplexing
document feeder.
Cannot XXXXXXXX (not enough
free memory). Press Start to
resume.
Since the memory is full, no
more pages can be scanned.
Print pages or delete queued
jobs to clear some of the
memory.
This mode cannot be selected with
XXXXXXXX.
Functions that cannot be used
together are selected.
Make copies using only one of
the functions.
Pause. When making 2in1 copies, the
second document page could
not be scanned while scanning
manually.
Position the second document
page or touch [Finish].
Properly close the section(s)
indicated by the arrow(s).
The door or cover indicated by
the arrow is open.
Make sure that all doors and
covers are properly closed.
The maximum number of copies
allowed for this registered account
has been reached. Please contact
the administrator.
The total amount of copies as
set by the administrator has
been reached.
Ask the administrator to clear
the number of copies.
The maximum number of jobs to be
printed has been reached. Please
contact the administrator.
The total amount of jobs to be
printed as set by the
administrator has been reached.
Ask the administrator to clear
the number of jobs to be
printed.