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9.2 When Incorrect Copies Are Printed
9
Di2010/Di2510/Di3010/Di3510 9-3
Troubleshooting Chapter 9
9.2 When Incorrect Copies Are Printed
Symptom Possible Cause Remedy
The printed output is too light. The “Auto” Density setting is
set too light.
Adjust the “Default Copy
Output Levels” function on the
User's Choice screen.
Otherwise, cancel the “Auto”
Density setting, and then select
the desired setting.
A Density setting that is too
light is selected.
Touch [Density], and then
select a darker Density setting.
Many documents containing
photos or large printed areas
were printed.
The print density was dark and
reduced the toner supply.
Use the “Toner Replenisher”
function in the Utility mode to
replenish the toner.
The toner bottle was just
replaced.
The toner supply was reduced.
Use the “Toner Replenisher”
function in the Utility mode to
replenish the toner until the
copy density is darker.
The toner is empty and the
message “Please add toner.”
appears in the touch panel.
Replace the toner bottle with a
new one.
The paper is damp. Replace the paper.
The printed output is too dark. The “Auto” Density setting is
set too dark.
Adjust the “Default Copy
Output Levels” function on the
User’s Choice screen.
Otherwise, cancel the “Auto”
Density setting, and then select
the desired setting.
A Density setting that is too
dark is selected.
Touch [Density], and then
select a lighter Density setting.
The original glass is dirty. Wipe the glass with a dry soft
cloth.
The document was not pressed
close enough against the
original glass.
Position the document so that it
is pressed closely against the
original glass.
The printed output is blurry. The paper is damp. Replace the paper.
The document was not pressed
close enough against the
original glass.
Position the document so that it
is pressed closely against the
original glass.