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Problem Action
Voids in printing. Clean the printhead.
Wrong supply type. Change supply.
Ribbon loaded incorrectly. Reload ribbon.
Call Technical Support for printer adjustment.
"Check ribbon"
message appears.
Load a new ribbon.
Reload ribbon.
"Out of Paper"
message appears.
Replace the supply roll. Make sure supplies
are loaded correctly.
Data Errors
Errors 001 to 499 are Data Errors. A Data Error indicates that
incorrect data was received from the host, causing the printer to
ignore the entire print job. These errors occur because data in
the batch, format, or graphic packet is invalid. Refer to the
Packet Reference Manual or your System Administrator for more
information. Correct the format packet and send the print job
again.
Error
Code
Description/Action
001 Format ID number must be 1 to 999.
002 Name must be 1 to 8 characters inside quotes.
003 Action must be A (add) or C (clear).
004 Supply length is invalid.
005 Supply width is invalid.
006 Storage device must be R (volatile RAM).
007 Unit of measure must be E (English), M (Metric), or G
(Dots).
010 Field ID number is outside the range 0 to 999.
Troubleshooting 11 - 3