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MultiModemII User Guide
vi
Appendix A: Regulatory Compliance
FCC Part 68 Telecom ............................................................................................................ 84
Fax Branding Statement....................................................................................................... 85
Canadian Limitations Notice .............................................................................................. 86
International Modem Restrictions ...................................................................................... 86
Commission Decision CTR21.............................................................................................. 86
EMC, Safety, and Terminal Directive Compliance .......................................................... 87
New Zealand Telecom Warning Notice ............................................................................ 87
Appendix B: Technical Specifications
.................................................................................. 88
Appendix C: Loopback Tests
Introduction ........................................................................................................................... 91
Local Analog Loopback Test (V.54 Loop 3) ...................................................................... 91
Remote Digital Loopback Test (V.54 Loop 2) ................................................................... 92
Local Digital Loopback Test (V.54 Loop 2) ....................................................................... 93
Back-to-Back Test .................................................................................................................. 94
Appendix D: Warranty, Service, and Technical Support
Limited Warranty ................................................................................................................. 96
Service .................................................................................................................................... 96
Technical Support ................................................................................................................. 97
Online Warranty Registration ............................................................................................. 97
The Multi-Tech BBS ..............................................................................................................97
To Log on to the Multi-Tech BBS ................................................................................ 97
To Download a File ....................................................................................................... 97
About the Internet ................................................................................................................ 98
Ordering Modem Accessories ............................................................................................ 99
Appendix E: Upgrading the Modem
Introduction ......................................................................................................................... 100
Upgrade Overview ............................................................................................................. 100
Step 1: Identify the Modem Firmware............................................................................. 100
Step 2: Identify the Current Firmware Version .............................................................. 101
Multi-Tech Web Site .................................................................................................... 101
Multi-Tech BBS ............................................................................................................ 101
Step 3: Download the Upgrade File ................................................................................. 102
Multi-Tech Web Site .................................................................................................... 102
Multi-Tech BBS ............................................................................................................ 102
Step 4: Extract the Upgrade Files...................................................................................... 102
Step 5: Set the Modem to the Factory Defaults .............................................................. 102
Step 6: Upgrade the Modem’s Firmware ........................................................................ 103
Step 7: Restore Your Parameters ...................................................................................... 103
Appendix F: Cable Pinouts
RS-232 Pinouts .................................................................................................................... 104
Leased Line Pinouts ........................................................................................................... 105