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Warranty, Service, & Tech Support MultiVOIP User Guide
390
Limited Warranty
Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free
from defects in material or workmanship for a period of two years from
the date of purchase, or if proof of purchase is not provided, two years
from date of shipment. MTS MAKES NO OTHER WARRANTY,
EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE HEREBY DISCLAIMED. This warranty does not apply to any
products which have been damaged by lightning storms, water, or
power surges or which have been neglected, altered, abused, used for a
purpose other than the one for which they were manufactured, repaired
by the customer or any party without MTS’s written authorization, or
used in any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s
option) to repair or replacement of any products which prove to be
defective within the warranty period, or, at MTS’s option, issuance of a
refund of the purchase price. Defective products must be returned by
Customer to MTS’s factory—transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES
AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED
THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.
Repair Procedures for U.S. and Canadian
Customers
In the event that service is required, products may be shipped, freight
prepaid, to our Mounds View, Minnesota factory:
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
Attn: Repairs, Serial # ________________
A Returned Materials Authorization (RMA) is not required. Return
shipping charges (surface) will be paid by MTS.
Please include, inside the shipping box, a description of the problem, a
return shipping address (it must be a street address, not a P.O. Box
number), your telephone number, and if the product is out of warranty,
a check or purchase order for repair charges.