Filter
Top Products
105
Chapter 10 - Service, Warranty and Technical Support
Technical Support
Multi-Tech provides free technical support for as long as your product remains in service. Before
calling Technical Support, please read through the Troubleshooting chapter of this User Guide. Also,
ensure you have completed the Recording RouteFinder Information section below.
To contact our Technical Support group, use one of the following contact options, keeping in mind
that phone calls are handled with first priority:
Contacting Technical Support
...Using email ...By phone
France support@multitech.fr +(33) 1-64 61 09 81
India support@multitechindia.com +(91) 124-340778
U.K. support@multitech.co.uk +(44) 118 959 7774
Rest of World support@multitech.com 800-972-2439 (U.S. & Canada)
or +763-785-3500
Recording RouteFinder Information
Before placing a call to our Technical Support staff, record the following information about your Multi-
Tech RouteFinder.
Model no.:________________________________
Serial no.: ________________________________
Firmware version: _________________________
Software version: _________________________
Note the status of your RouteFinder in the space provided before calling tech support. Make certain
to include error messages, diagnostic test results, problems with a specific application, etc.
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
Online Warranty Registration
If you have access to the World Wide Web, you can register your Multi-Tech product online at the
following URL:
http://www.multitech.com/register