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12-14 Ma I n t e n a n c e & pr o b L e M s o L v I n G
LCD error messages
Occasionally, your machine encounters some trouble transmitting or receiving docu-
ments. When it does, it alerts you with an alarm. You can identify the problem with LCD
messages and printed check messages.
Message on the LCD Description / Solution
All Commands In Use
Your machine has all of its 99 possible delayed commands (automatic redialing counts
as one) stored in memory and cannot accept another.
Wait until your machine has completed one of the delayed commands or delete an exist-
ing command. (See “Reviewing or canceling commands” on page 4-8.)
Already Stored
You tried to enter the same fax (or phone) number already entered in your machine.
Enter a different fax (or phone) number.
Box In Use
You tried to erase a F-code box which contains at least one document.
Erase the document(s), then try again.
Call For Service
The scanner lamp is dim or not operating.
Make repeated copies to help evaporate any internal moisture. If that doesn’t resolve
the problem, contact your Muratec dealer.
Check Paper Size
Open&CloseFrontCover
The loaded paper does not match the paper registered in the machine.
Set correct sized paper or change the paper size setting (page 2-16).
Open and close the front cover to reset the printer.
Close XXX Cover
The cover indicated on the LCD is open or has not been closed securely. Close it properly.
Close XXX Cassette
The paper cassette indicated on the LCD is open or has not been closed securely. Close
it properly.
Communication Error
A communication error disrupted the reception or transmission. If you were transmit-
ting, press <Stop> to clear the error message and then re-try the transmission. If you
were receiving a fax, try to contact the other person and have him/her re-try the trans-
mission. (The problem may be entirely with his/her machine, phone line, etc.)
Copy Off
The copy protection feature is on. Turn off the copy protection (page 9-13).
Document Full
You tried to enter a document into the F-code box, but the machine has reached its
capacity (30 documents). Delete unnecessary documents stored in the F-code boxes or
use other F-code box.
Document Jam
ContStor Enter/Cancl
A document jams while you are using the ADF. See pages 12-8 to 12-10 for clearing the
document jam.
Document Stored
You tried to erase a batch box which contains at least one document. To erase a batch
box, erase all the documents stored in the box.
Drum Near End
Your drum will need to be replaced soon. Please contact your Muratec dealer to
purchase a new drum cartridge.
Enter No. (00-32)
You tried to enter a call group number that exceeds 32. Your machine can maintain 32
call groups, numbered 1–32 (call group 0 covers all the groups). Enter the correct call
group identifier number.
Enter Reduce/Enlarge
You tried to copy your document on the paper other than Letter, Half-letter or Legal
size using the bypass tray, or the calculated zoom ratio is out of the acceptable range (25
– 400 %).
Enter the zoom ratio manually although a part of the image might be lacked, or change
the paper for copying.
Enter Scan Size
When you using the document glass*, you must manually enter the scan size of your
document. Press <Doc. Size> to choose the size.
Feeder In Use
The command you are trying to enter requires the use of the ADF, which is already in
use. Wait for the machine to stop using the ADF, then try again.
Hang Up Phone
The external telephone is not settled completely on its cradle.
* The document glass is available only for the MFX-1950.