7. Appendix
121
Lamp Problems
Problem: There is no light from the projector
1. Check that the power cable is securely connected.
2. Ensure the power source is good by testing with another electrical device.
3. Restart the projector in the correct order and check that the Power LED is
green.
4. If you have replaced the lamp recently, try resetting the lamp connections.
5. Replace the lamp module.
6. Remove the lens cover.
7. Put the old lamp back in the projector and have the projector serviced.
Problem: The lamp goes off
1. Power surges can cause the lamp to turn off. Press the power button twice to
turn off the projector. When the Power LED is orange, press the power button.
2. Replace the lamp module.
3. Put the old lamp back in the projector and have the projector serviced.
Remote Control Problems
Problem: The projector does not respond to the remote control
1. Direct the remote control towards remote sensor on the projector.
2. Ensure the path between remote and sensor is not obstructed.
3. Turn off any fluorescent lights in the room.
4. Check the battery polarity.
5. Replace the batteries.
6. Turn off other Infrared-enabled devices in the vicinity.
7. Have the remote control serviced.