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Section 7:
McLeodUSA Customer Website
The McLeodUSA customer Website allows you to view, add and edit specific areas
of your e-mail account or find the support information you need.
Go to
www.mcleodusa.com/YourAccount and click on “New customers register
here.”
You will be asked to provide your account number and PIN. Your account
number is listed on your Account Information sheet. For businesses, the PIN is the
last 4 digits of the employer identification number; for residential, it is the last 4
digits of the social security number.
To add or edit e-mail addresses, click on
“Manage Your Services” on the left and
select
“Data/Internet.” To set up a new e-mail address, click on one of the e-mail
accounts listed and select add.
Additional e-mail addresses must include the full e-mail address, i.e.
username@mcleodusa.net and the password must include at least one
capital letter and one numeral.
To configure your e-mail or browser accounts, click on the FAQ tab in the center
of the screen and choose
“Data/Internet.”
You will need to set up the e-mail client and Internet browser for each PC
connecting to the DSL service.
You will find instructions for Netscape and Outlook Express under E-mail
Inf
ormation—plus the Internet Explorer and Netscape browsers. If you are
using an e-mail client or browser other than those, please consult that program’s
support manual if you need assistance.
22 McLeodUSA DSL Help Desk: 888-84
9-0640 | dslhelp@mcleodusa.com