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NTI KEEMUX Series PS/2 KVM Switch
25
TROUBLESHOOTING
If the KEEMUX is not working properly, please look for a solution in the list below:
PROBLEM:
Keyboard Errors
SOLUTION:
Check cable connections on each CPU and the switch.
PROBLEM:
No Video
SOLUTION:
Check cable connections on each CPU and the switch. Verify that keyboard, video, and mouse connect from
each CPU to matching ports. After reconnecting, the CPU may need to be re-booted in order to sense the
monitor connection.
PROBLEM:
No Mouse Movement
SOLUTION:
Check cable connections on each CPU and the switch. Verify that keyboard, video, and mouse connect from
each CPU to matching ports. Verify that the mouse driver was loaded.
PROBLEM:
No Keyboard Activity after running shutdown program on IBM PowerServer 220
SOLUTION:
1. Select a different port from the front panel buttons.
2. Turn power OFF to PowerServer 220.
(either step above will enable keyboard)
PROBLEM:
Monitor shuts down while working with OSD menu
SOLUTION:
Disengage or increase time setting of CPU’s monitor “sleep” mode from the BIOS and/or control panel display
settings. (The CPU does not sense activity while in the OSD menu )
If a solution was not found in the list above, answers may be found in the Frequently Ask Questions (FAQs) section of our
website at http://www.networktechinc.com
or call us directly at (800) 742-8324 (800-RGB-TECH) or (330) 562-7070 and we will be
happy to assist in any way we can.
SERIAL NO.: _____
DATE: ____________
INSPECTED BY: _____
-O OPTION -RS OPTION -A OPTION -DV OPTION
Man077 Rev 7/1/07
KEEMUX-P4
KEEMUX-P8
KEEMUX-P12
KEEMUX-P16
KEEMUX-P20
KEEMUX-P24
KEEMUX-P32