Filter
Top Products
C – 7
3. TROUBLESHOOTING FLOWCHART
3.1 Before Repairing a Fault
Before servicing the printer, ask the customer in what situation the trouble occurred and record
the response.
Before starting troubleshooting, operate the printer in the same situation as that at the time of
trouble occurrence to see if the same trouble occurs again. If not, perform the printers self test
and thoroughly test the printers functionality. If the trouble is reproducible proceed to the
troubleshooting section.
3.2 Troubleshooting
(1) The data is not received using a serial interface.
(2) Using a serial interface, the print data is omitted or the print operation is not performed.