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38 • Configuring email Alerts
Configuring email Alerts ________________
Now that you have discovered devices on the network and logically organized them into groups,
the next step is to set up PSV to notify a helpdesk or network admin that a device has generated
an alert.
Alert notifications are available in the Enterprise Edition and the server configuration of the
Professional Edition. Alerts are not available in the single-user Easy Configuration option of the Pro
Edition.
Only users with Admin rights can edit email alert configurations or set alerts for other users or user
groups. A non-Admin user however, may configure and view Alerts just for themselves.
PSV uses email to deliver alert conditions. The email message can be sent to an individual user or
group of users. Each alert can be configured to be processed immediately upon receiving updated
status from the device, or processed at specified time intervals.
1. To add an email Alert, select Services > Email Alerts from the main menu.
2. Click the Add Email Alert button.
3. Adding an alert requires the following information:
• Select a device or a group of devices to monitor
• Select the Event (Alert) you wish to be notified of
• Select how frequently the Alert will be sent
• Select the user or group of users the Alert message will be sent to