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B2520 / B2540
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12 - Maintenance
then,
If the C button is pressed while the smart card is being
read, the machine displays:
Cleaning
Scanner reading system cleaning
When one or more vertical lines appear on the copies,
clean the glass of the scanner.
1 Open the scanner cover until it is standing in
vertical position.
2 Wipe the glass with a soft lint-free cloth soaked with
mild alcohol.
3 Close the scanner cover.
4 Make a copy to check that the symptoms have
disappeared.
Printer cleaning
Dust, dirtiness and paper debris on the external and
internal surfaces of the printer can affect its operation. We
advise that it is cleaned regularly.
Printer external cleaning
Clean the external part of the printer with a soft cloth
soaked in mild detergent.
Printer issues
Error messages
When the printer encounters any of the problems
described below, the corresponding message is shown
on the machine display.
Paper jam
When printing, a sheet of paper may get stuck in the
printer or the paper tray and cause a paper jam.
In case of a paper jam in the machine, the following
message appears:
1 Open the paper jam cover located at the back of
the machine.
2 Remove the jammed sheet of paper and close the
cover.
3 Open and close the consumable cover.
The printer starts again automatically.
UNKNOWN CARD
REMOVE CARD
ACTION CANCELLED
REMOVE CARD
Message Action
CHECK TONER
Check the presence of a
toner cartridge in the
machine.
TONER NEAR END
Indicates that your
consumable will need
changing soon.
REPLACE PAPER
Add paper in tray.
HEATING
Message displayed when
starting the machine.
CLOSE COVER
PRINTER
The printer front cover is
open, close it.
TONER EMPTY
REPLACE <OK>
Replace the toner cartridge.
PAPER JAM
REMOVE TONER
A sheet of paper is jammed
in the machine. Take out the
toner cartridge and remove
the jammed paper sheet.
Take out the paper tray and
remove the jammed paper
sheet. Then open and close
the consumable cover.
PAPER JAM
EXTERNAL TRAY
A sheet of paper is jammed
in the machine. Open the
paper jam cover. Remove
the jammed paper sheet.
Then open and close the
consumable cover.
PAPER EMPTY
Add paper in the paper tray.
PAPER JAM
EXTERNAL TRAY
Message Action