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B2520 / B2540
- 61 -
12 - Maintenance
In case of paper jam, the following message appears:
1 Remove the toner cartridge and check if a sheet is
jammed.
2 Remove the sheet of paper which causes the paper
jam.
3 Put the toner cartridge in the machine, or remove
the paper tray and remove the sheet of paper which
causes the paper jam.
4 Check that the paper sheets in the paper tray are
correctly placed.
5 Replace the paper tray in the machine.
Scanner issues
When a paper jam occurs, the following message
appears:
1 Open the scanner cover.
2 Remove the jammed paper without tearing it.
The following message appears:
3 Close the scanner cover.
Miscellaneous issues
When turning on the terminal, nothing is displayed on
the screen.
Check the connection between the power cord and the
outlet.
The terminal does not detect the presence of the
document inserted in the scanner document feeder.
The message R
EADY does not appear on the screen.
At the start and during scanning, R
EMOVE DOCUMENT
appears on the screen.
1 Remove the document or press key .
2 Check the thickness of the document (50 sheets of
paper of 80 g/m2).
3 Iron out the sheets if needed.
4 Help the sheets along.
The terminal does not receive any faxes.
1 Check that the telephone line cable is correctly
plugged in.
2 Check that there is a tone signal on the telephone
line by means of the key
.
You receive a blank page.
1 Make a photocopy of a document; if it is correct
then your fax is functioning normally.
2 Call back the subscriber and have him resend the
document. It was probably sent with the sheet
inserted backwards.
You cannot send a fax.
1 Check that the telephone line cable is correctly
plugged in.
2 Check the tone by pressing the key .
3 Check the prefix is correctly programmed and
used.
Communication errors
If the communication fails, the terminal advises you of an
automatic retry later.
Example of what is displayed:
The fusion unit can reach a very high
temperature during the operation. To prevent
any harm, do not touch this area.
PAPER JAM
REMOVE TONER
REMOVE DOCUMENT
CONFIRM <STOP>
1
2
CLOSE COVER
SCANNER
Current time
FRI 12 DEC 20:13
Time of next try 0142685014 20:18