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B2520 / B2540
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12 - Maintenance
Transmission from the feeder
You have the choice between:
• waiting until the transmission takes place at the given
time,
• restarting the transmission immediately by
pressing
,
• abandoning transmission by pressing . To eject the
document, press again.
Transmission from memory
You have the choice between:
• waiting until the transmission takes place at the given
time,
• restarting the transmission using the transmission
queue. In this case, for a document composed of
several pages, the transmission will take place from
the page where the error occured,
• abandoning the transmission by deleting
the
corresponding command in the transmission line.
The terminal makes at most 5 automatic redials. The non-
transmitted document is automatically deleted from the
memory and a transmission report is then printed together
with an error code and the cause for transmission failure
(see the communication error codes).
Communication error codes
The communication error codes appear in the logs and
transmission reports.
General codes
Code 01 - Busy or no fax answer
This code appears after 6 unsatisfactory attempts. Call
later.
Code 03 - User break
A communication has been stopped by the user pressing
the key .
Code 04 - Non programmed number
A number saved as a one-touch key or abbreviated
number is not valid, check it. (Example: a delayed
transmission was programmed with a one-touch key and
this key has been deleted in the meantime).
Code 05 - Scanning default
An incident occurred with the scanner, for example, the
sheet is jammed.
Code 06 - Printer default
An incident occurred in the printer: no paper, paper jam,
opened cover... In the reception mode, this incident
appears only if the reception parameter is switched to
W
ITHOUT PAPER.
Code 07 - Disconnected
The link has been cut (bad line). Check the number and
try again.
Code 08 - Quality
The document you sent was not well received. Contact
your subscriber to see if you need to send again.
Code 0A - No document to be polled
You tried to poll a document from a subscriber who had
not prepared his document (no deposit) or the password
entered was incorrect.
Code 0B - Wrong number of pages
There is a difference between the number of pages
indicated during preparation for the transmission and the
number of pages sent. Check the number of pages in the
document.
Code 0C - Received document error
Ask the subscriber who called you to check the length of
his document (it may be too long to be completely
received).
Code 0D - Transmission failed
Ask the sender to resend the document.
Code 13 - Memory full
Your fax can no longer receive since its memory is full.
There are too many received unprinted documents or too
many documents in the transmission line.
Print the received documents and delete or transmit
immediately the documents in the transmission line.
Code 14 - Memory full
Received document memory full. Print all received
documents.
Code 15 - Unknown mailbox number
You wish to deposit a document in a subscriber’s mailbox.
The mailbox number does not exist.
Code 16 - No Relay Bcst list Nr x
You requested a document relay from a remote fax but
the fax has not programmed the list of subscribers
requested.
Code 17 - Unknown mailbox number
You wish to recover a document from a subscriber’s
mailbox. The mailbox number does not exist.
Code 18 - Relay Bcst impossible
You requested a document relay from a remote fax which
does not have the relay broadcast function.
Code 19 - Subscriber has stopped
The communication has been stopped by your
subscriber. (Example: a fax wanted to poll your fax but
there is no document deposited).
Code 1A - Disconnected
The transmission has not started. The telephone line is
busy.
Code 1B - Transmission failed
During transmission: start again.
During reception: ask your subscriber to resend the
document.
Code 50 - Server error
Check the number configured for the SMS server or a
communication error occured during data transmission.