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134 > B411/B431 Troubleshooting
When you try
to print
nothing
happens, but
printer
indicates it is
ready to
receive data.
Configuration error. Check cable
connection. If more
than one printer is
available, make sure
your printer has
been selected.
Garbage
prints.
Incorrect cable
configuration. Also, see
Software Problems.
Check cable
configuration,
continuity, and
length.
Printer freezes
or displays
error message
when
computer is
rebooted.
Booting the computer while
the printer is on can cause
a communications error.
Turn printer off
before rebooting
computer.
Odors. Gases are given off by
forms or adhesives passing
through the hot fusing unit.
Make sure the forms
you use can
withstand heating,
and provide
adequate
ventilation.
Printer is on
but must
warm up
before a job is
printed.
Power Save mode is set on
to conserve energy. The
fuser must heat up before
you can begin printing the
next job.
To eliminate warm
up delay, change
Power Save setting.
SYMPTOM PROBLEM SOLUTION