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ES3640e MFP User’s Guide
Troubleshooting - 122
Troubleshooting
General
If the printer unit display panel does not display anything or is
still in standby mode 10 minutes after switching on, follow the
printer unit shutdown sequence to switch it off. Check all cable
connections before restarting the printer unit. If the problem
persists, contact your dealer.
Networking
The majority of networking troubleshooting is dealt with in the
Fiery Configuration Guide. For specific troubleshooting on e-mail
and LDAP server problems, refer to “Appendix G–
Troubleshooting (network)” on page 205.
Paper jams
This section provides information to help you deal with problems
that may arise when using the MFP. The following paragraphs
describe actions to take in the event of a paper jam and how to
deal with unsatisfactory print results. Display panel messages
about paper jams and relevant actions are given in this section
while a list of other typical messages and suggested responses is
given in “Appendix A – Display Panel Messages (Printer unit)” on
page 167.
Paper jams – printer unit
If a paper jam occurs, a message appears on the display panel in
the printer unit Control Panel. You can press the Help button to
display guidance on how to clear the jam.
For full details of clearing jams, refer to the following paragraphs,
which correspond to the paper jam messages.