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Appendix
LIMITED WARRANTY
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer
product (excluding software media), when purchased from PCI or from a PCI authorized reseller, to be
free from defects in materials and workmanship under normal use, subject to the terms set forth below,
during the period of warranty coverage specified.
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty
period, identifying the nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M.,
Eastern Time Zone, Mon. – Fri. (excluding holidays) for instructions on how to obtain service. A purchase
receipt or other proof of date of original purchase is required before warranty service is performed. Defec-
tive parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt
parts on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited
Warranty for the balance of the original period of warranty coverage.
No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does
it cover damage to, failure of, or defects in a product or accessory through mishandling, improper instal-
lation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the
product, alteration or servicing by anyone not authorized by PCI, or act of God.
IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully pack the product, preferably in the original carton. Include details of defect claimed and
proof of date of original purchase. No liability is assumed for loss or damage to the product while in
transit, if you chose your own transportation carrier.
Scope of Coverage
Whole Product (except Batteries),
AC adaptor and CD-ROM (if factory
installed)
Batteries, CD-ROM (unless factory
installed), Port Replicator, Extra
Memory Modules and all other Pe-
ripherals, Options and Accessories
Period of Coverage
Three (3) Years from Date of
Original End User Customer
Purchase
One (1) Year from Date of
Original End User Customer
Purchase
Type of Failure Coverage
Defective Materials or Work-
manship
Defective Materials or Work-
manship
For Canada