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46
Troubleshooting
Before Calling Service
Check Action
Unit Does Not Operate
Does the display light?
Check if the Power Switch is turned On and
if the power cord is connected to the outlet.
Does the Energy Saver key flash (or light)
and displays are turned OFF? (See page
20)
Press Energy Saver key on the control
panel.
Perform actions in accordance with each
message.
Does any of the U## codes and messages
appear on the display?
(U01, U07, U13, U14, U16, U20 and U21)
(See page 48)
Add paper. (See page 38)
Does the add paper indicator and message
appear on the display? (J)
∗
Remove the misfed paper. (See page 41)
Does the paper misfeed indicator and
message appear on the display? (I)
Turn the copier Off, then On. If the error
code does not clear, call for service.
Does E#-## indicator and message appear
on the display?
(No) (Yes)
When the Add Toner Warning Indicator begins to flash
∗
or is lit, replace the toner bottle with a new
one. After this warning is activated, machine operation will begin with the Toner Charging Mode
(approximately 3 minutes to complete) each time the power switch is turned Off then On or if the
Front/Right Cover is opened and then closed.
Note:
∗
When the warning indicator starts flashing, a 300-sheet count-down counter is activated,
and upon reaching 0 the machine will stop operating. The 300-sheet counter is based on
6% fill, depending on the density some pages may print Blank.
Machine operation and displays are as follows:
1. When turning the power switch to On or opening and then closing the Front/Right Cover, the
machine starts to warm-up and the LCD displays:
PLEASE WAIT...
(No)
(No)
(No)
(No)
(Yes)
(Yes)
(Yes)
(Yes)
(Yes)