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Chapter 9 Solving Problems
716 Cannot log on to the designated
SMTP server.
Check the SMTP server IP Address setting.
Contact the network administrator.
Operating
Instructions (For
Setting Up)
717 Incomplete SMTP Protocol
transmission. SMTP server’s
hard disk may be full.
SMTP server is defective.
Contact the network administrator.
718 Page Memory overflow occurred
while receiving printing data.
The paper size selected within
your application to print is larger
than the paper size loaded in the
cassette(s).
Check the document size and resolution.
Ask originator to re-send in a supported size
and resolution.
719 Received data via LAN is in a
format that is not supported.
Ask the originator to re-send with a supported
file attachment format:
• In the TIFF-F format
• Image data conforming to recording paper
size
720 Cannot connect to the POP
server (incorrect POP server IP
Address). POP server is down.
Check the POP server IP Address.
Contact the network administrator.
Operating
Instructions (For
Setting Up)
721 Cannot connect to the POP
server (user name or password
error).
Check the POP user name and password, or
the APOP settings.
Contact the network administrator.
Operating
Instructions (For
Setting Up)
722 Failed to obtain IP Address from
the DHCP server.
Check the 10Base-T/100Base-TX cable
connection.
Confirm that the Internet Parameter, and the
DHCP server are correctly configured before
turning on, or turning off the power.
Contact the network administrator.
Operating
Instructions (For
Setting Up)
725 DNS server connection timed
out. DNS server is down.
Check the DNS server IP Address.
Contact the network administrator.
Operating
Instructions (For
Setting Up)
726 Received an error response
from the DNS server.
Check the POP server name.
Check the SMTP server name.
Operating
Instructions (For
Setting Up)
728 Communication error occurred
with the SMTP Direct
transmission.
Check the remote station.
729 Failed to authenticate (SMTP
Authentication) when connecting
with the SMTP server.
Check the SMTP authentication user name
and password.
Contact the network administrator.
Operating
Instructions (For
Function
Parameters)
730 Cannot retrieve the Journal or
program the Internet Parameters
and the Auto Dialler remotely via
Email from a PC.
Check that the Fax Parameter “158 PC
Remote Update” is set to “Valid”.
Operating
Instructions (For
Function
Parameters)
731 The dialler buffer for manual
dialling was full (70 stations)
when the Relay transmission
request was received.
Request the originator to re-send the Relay
transmission request after the reserved
communication is finished.
Info. code Problem Action Refer to
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