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Operations
Help
For Assistance, Call 1-800-435-7329
When a function does not work, check here
before requesting help
General
●
The power cord or telephone line cord is not connected. Check the
connections (p. 24).
●
The dialing mode setting is wrong. Change to “TONE” or “PULSE”
(p. 33).
●
Disconnect the unit from the telephone line and connect the line to
a known working telephone. If the working telephone operates
properly, contact our service personnel to have the unit repaired. If
the working telephone does not operate properly, contact your
telephone company.
●
The ringer volume is set to off. Adjust it to a suitable level (p. 29).
●
The FAX ONLY mode is set. Tell them the number is used for
faxes only or change to another mode (p. 56, 57).
●
Use the speakerphone in a quiet room.
●
If you have difficulty hearing the other party, adjust the volume
using or .
●
If parts of your conversation are cut off, you and the other party
spoke at the same time. Speak alternately.
●
If this button is pressed during dialing, a pause will be inserted. If
pressed immediately after a dial tone is obtained, the last number
dialed will be redialed.
●
A Distinctive Ringing pattern is set (p. 64, 65).
●
The TEL/FAX mode is set (p. 66 to 69).
●
All or part of their numbers are the same. Change the number
(p. 63, 70).
●
The HELP button, copy function, and reports all use film.
Cause & RemedyProblem
I cannot make and receive calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The other party complains they only
hear a fax tone and cannot talk.
The speakerphone is not working as
expected.
The button does
not function properly.
The receive mode does not function
as explained on page 56.
During programming, I cannot enter
the code or the ID number.
Film does not last long enough.
REDIAL/PAUSE
Fax transmission
●
The telephone line cord is connected to the EXT jack on the unit.
Connect to the LINE jack (p. 24).
●
The other party’s fax machine was busy or ran out of paper. Try
again.
●
The other party’s machine is not a facsimile. Check with the other
party.
●
The other party’s fax machine rings too many times. Send a fax
manually - dial the number, confirm the fax tone, then press
.
START/COPY/SET
Cause & RemedyProblem
I cannot send documents.
(continued)