5
Model 2977 DialFire RAS User Guide
Contents
Changing Serial Port Names ...........................................................................................................................51
Procedure ..................................................................................................................................................51
5 Using the Viewer ........................................................................................................................................... 53
About Patton View................................................................................................................................................54
Starting Patton View .......................................................................................................................................54
6 Operation and shutdown .............................................................................................................................. 55
Activating the Model 2977....................................................................................................................................56
De-activating the Model 2977...............................................................................................................................56
7 Troubleshooting and maintenance................................................................................................................ 57
Introduction..........................................................................................................................................................58
Periodic maintenance ............................................................................................................................................58
Calibration ......................................................................................................................................................58
Maintenance..........................................................................................................................................................58
8 Contacting Patton for assistance ................................................................................................................... 59
Introduction..........................................................................................................................................................60
Contact information..............................................................................................................................................60
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................60
Warranty coverage ..........................................................................................................................................60
Out-of-warranty service .............................................................................................................................60
Returns for credit ......................................................................................................................................60
Return for credit policy .............................................................................................................................61
RMA numbers ................................................................................................................................................61
Shipping instructions ................................................................................................................................61
A Software License Agreements ........................................................................................................................ 63
Agreement for using the DialFire driver software with the Microsoft Windows 2000 operating system.................64
Agreement for using the DialFire driver software with the Microsoft Windows NT operating system ...................65