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Troubleshooting 4-1
TROUBLESHOOTING
First, make sure the printer is operating properly:
1. Is the printer online and does it have supplies?
2. If the printer is working correctly, test the connection between the printer
and the print server by pushing the test button on the back of the printer
for less than 5 seconds.
3. If the test page does not print, try resetting the print server to factory
defaults by holding the test button for more than 5 seconds.
General Troubleshooting Information
Use the following information if your 7410 print server is not operating
properly.
1. Verify that the printer is turned on.
If the printer is on a Paxar 9876 Mobile Printing Station (cart), the
cart power AND the printer must be turned on. The print server does not
function when the printer is turned off.
2. Verify the print server is functioning.
When the printer is turned on, the print server goes through the following
startup sequence:
It runs through a set of power-up diagnostics for a few seconds. If
the print server is operating properly, all three LEDs blink
momentarily and then go out. Then, the LEDs come on to indicate
the following activity:
Yellow LED = Ethernet Link
Green LED = Activity
Red LED = Wireless Link
3. Print a test label (see sample on last page).
Press the print server button for about a second and a label should print.
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