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5-4 Ethernet Operating Instructions
Troubleshooting Wireless Configuration Problems
1. Make sure your computer’s wireless adapter and/or access point is
configured properly and matches your print server.
2. Make sure you have a good wireless signal from your PC (if your PC is
wireless) and from the print server, the printer is within range (90 meters
or 300 feet), and it is away from metal objects and other devices with
radio signals (Bluetooth®, 2.4 GHz cordless phones, and microwaves).
3. Make sure your computer is set to infrastructure mode if you are
connecting through an access point, or Ad-Hoc (802.11) if you are
connecting to the print server without an access point.
4. If you are using WEP (Wired Equivalent Privacy) or other advanced
security on your wireless network, you need to temporarily disable the
security on your PC in order to configure the print server. If you are
using an access point with security enabled and it does not allow non-
secure clients to communicate with other non-secure clients, then you
also need to temporarily change the wireless mode of your computer to
Ad-Hoc (802.11) mode.
Note: If no computers on your network can be set to Ad-Hoc mode, you
need to temporarily disable the security on your access point. When
you are done configuring the print server, you can re-enable the
security on your computer and change the wireless mode back if
necessary. You can also use a wired connection to configure the
print server.
5. If you need to use encryption or password protect your wireless network,
and your wireless adapter or access point normally uses a password or
passphrase instead of WEP, it should allow you to enter 0x followed by a
ten digit (for 40-bit or 64-bit WEP) or twenty-six digit (for 128-bit WEP)
key in hexadecimal format (0-9 or A-F).
6. If you are experiencing slow performance or are having intermittent
problems connecting, try changing the RF channel of your wireless
network (Ad-Hoc mode only). This can be done in the NetMgr Wireless
Configuration screen. You should change it to at least 3 channels lower
or higher than any other wireless networks within range.