Filter
Top Products
Troubleshooting 4-1
TROUBLESHOOTING
This chapter lists some of the common printer
problems and their possible solutions. If these
solutions do not work, call Service.
Problem Solution
Make sure the battery is fully charged.
Make sure the supply cover is completely
closed.
Make sure the supply is loaded properly.
Printer will
not feed.
Run the printer diagnostic tests. Refer to
the System Administrator's Guide for
more information.
Make sure the battery is fully charged.
Make sure the supply cover is completely
closed.
Clean the printhead.
Printer will
not print.
Run the printhead diagnostics tests.
Refer to the System Administrator's Guide
for more information.
Make sure the battery is fully charged.
Make sure the supply cover is completely
closed.
Make sure the supply is loaded properly.
Clean the printhead.
Print has
voids or is
too light.
Run the printhead diagnostics tests.
Refer to the System Administrator's Guide
for more information.
Recharge the battery.
Resend the format.
Printer turns
off while
printing
and/or the
display goes
blank.
The maximum black to white print ratio for
each label/tag is 30%. Check your format
for unnecessary thick horizontal lines.
4