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N500 User Guide
Probable
Symptom Cause Recommendation
Blank screen. A. Sleep mode. Touch the weight platform.
B. PROM not firmly Reinstall/replace PROM.
in slot.
C. No power. Check power supply is firmly connected
at each end. Remove plug from wall
outlet, wait 10 seconds; reconnect.
Scale does not Interference with Press Zero key.
return to zero. scale platform.
Scale displays Out of calibration or Check for foreign matter under scale
zero weight only. mechanical platform. Call CARELINE.
interference.
Scale display does Platform incorrectly Ensure platform correctly seated. Check
not reach 2kg. seated or mechanical for foreign matter under platform.
interference.
Inconsistent A. Air currents moving Move scale to another location.
weights. across platform.
B. Platform or item Clear area around scale.
being weighed touching
another object.
C. Vibrations affecting Turn vibration filter ON (see page 19).
scale.
D. Scale not level. Re-level the scale (see page 26).