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EX2 Display Controller
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Contents
Index
Regulatory Compliance
Warranty
GETTING STARTED
About the Display Controller
Check Package Contents
INSTALLING THE BOARD
Check System Requirements
Install Controller
Connect Cables
INSTALLING THE DRIVER
Install Display Driver
Adjust Display Properties
APPENDIXES
Troubleshooting
Specifications
Video Modes
Driver Removal
Gallery
Standard Warranty Overview
Summary
• Standard 1-year “repair and return” warranty
• Typical repair turnaround time of 10 business days
Standard Warranty Return Procedure
As a Planar Standard Warranty customer, you must follow the procedure below if you
have a non-functioning EX2 display controller. The Planar customer service staff will attempt
to correct any minor issues that may be causing the problem. Once Planar has determined
that you have a non-functioning product, Planar will arrange for return and repair of the
non-functioning product.
1 Contact Planar via the web at http://www.planar.com/support. In North America, call
(866) PLANAR1 (866.752.6271). In Europe, call +358 9 420 01 or send your info by fax
to +358 9 420 0200. You must have the model number, serial number, and proof-of-
purchase available.
2 Planar customer service staff will attempt to correct any minor issues that may be
causing the problem. If we are unable to correct the problem to your satisfaction,
we will issue a Return Material Authorization (RMA).
3 You must return the product, as specified, to Planar Systems. Planar will validate the
defect, repair the unit, and return the unit to you. The typical turnaround time is
10 business days.
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