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Troubleshooting
This chapter presents problems, likely causes, and corrective actions for the
Mobile Responder. Problems are organized by category to help you
troubleshoot them quickly.
You can find additional troubleshooting information in the Administrator’s
Guide for the VSX Series, which is available on the VSX Series documentation
CD that comes with the Mobile Responder or at
www.polycom.com/videodocumentation. This document can help you
identify and correct issues associated with the VSX 8000, such as problems
accessing system screens or problems making video calls.
If you have referred to the documentation and you still are unable to resolve
your issue, contact Polycom Technical Support. The last section of this chapter
tells you how to do so.
Solving Problems
To find and resolve your problem, look under one of these sections:
• Power
• System Components