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Administrator Guide - SoundPoint
®
IP / SoundStation
®
IP Table of Contents
Copyright © 2004 Polycom, Inc. iii
3.5.2 Downloadable Fonts....................................................................................................................... 48
3.5.3 Synthesized Call Progress Tones...................................................................................................... 48
3.6 Advanced Server Features ........................................49
3.6.1 Voicemail Integration ..................................................................................................................... 49
3.6.2 Multiple Registrations..................................................................................................................... 50
3.6.3 ACD login / logout ......................................................................................................................... 52
3.6.4 ACD agent available / unavailable.................................................................................................. 53
3.6.5 Server Redundancy ........................................................................................................................ 53
3.6.5.1 DNS SIP Server Name Resolution...........................................................................................54
3.7 Accessory Internet Features.......................................54
3.7.1 MicroBrowser................................................................................................................................. 54
3.8 Security Features.....................................................54
3.8.1 Local User and Administrator Privilege Levels.................................................................................. 54
3.8.2 Incoming Signaling Validation......................................................................................................... 55
4 Optimization .................................................... 57
4.1 Ethernet Switch .......................................................57
4.2 Application Network Setup .......................................57
4.2.1 RTP Ports....................................................................................................................................... 57
4.2.2 Working with Network Address Translation (NAT) ............................................................................58
4.3 Updating and Rebooting...........................................59
4.4 Event Logging .........................................................60
4.5 Audio Quality Issues and VLANs ................................61
4.5.1 IP TOS ........................................................................................................................................... 62
4.5.2 IEEE 802.1p/Q............................................................................................................................... 62
4.5.3 RTCP Support ................................................................................................................................. 63
4.6 Configuration Files...................................................65
4.6.1 Core Configuration - ipmid.cfg ........................................................................................................ 65
4.6.1.1 Localization <localization/>.................................................................................................65
4.6.1.2 User Preferences <user_preferences/> ..................................................................................69
4.6.1.3 Tones <tones/> .................................................................................................................70
4.6.1.4 Sampled Audio for Sound Effects <sampled_audio/> ..............................................................72
4.6.1.5 Sound Effects <sound_effects/>...........................................................................................73
4.6.1.6 Voice Settings <voice/> ......................................................................................................78
4.6.1.7 Quality of Service <QOS/> ..................................................................................................86