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Troubleshooting
25
Powerware
®
3115 User’s Guide www.powerware.com
ActionPossible CauseAlarm or Condition
The UPS beeps 1 time
every 0.5 second.
Power requirements exceed UPS
capacity (overload is greater than
120%) or the load is defective.
Remove some of the equipment from the UPS. You
may need to obtain a larger capacity UPS.
The UPS beeps
continuously.
UPS fault condition. Save your work and turn off your equipment. Turn off
the UPS. Contact your service representative.
Service and Support
If you have any questions or problems with the UPS, call your L
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and ask for a UPS technical representative.
In the United States 1
11
1-
--
-8
88
80
00
00
00
0-
--
-3
33
36
66
65
55
5-
--
-4
44
48
88
89
99
92
22
2
In Canada 1
11
1-
--
-8
88
80
00
00
00
0-
--
-4
44
46
66
61
11
1-
--
-9
99
91
11
16
66
66
66
6
All other countries 1
11
1-
--
-9
99
91
11
19
99
9-
--
-8
88
87
77
70
00
0-
--
-3
33
31
11
14
44
49
99
9
Please have the following information ready when you call the Help
Desk:
Model number
Serial number
Version number (if available)
Date of failure or problem
Symptoms of failure or problem
Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the package
and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Units damaged in
shipment as a result of improper packaging are not covered under
warranty. A replacement or repair unit will be shipped, freight prepaid
for all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the
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