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1 – Introduction
Technical Support
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Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic switch products. QLogic-direct customers may contact
QLogic Technical Support; others will be redirected to their authorized
maintenance provider.
Visit the QLogic support Web site listed in Contact Information for the latest
firmware and software updates.
Availability
QLogic Technical Support for products under warranty is available during local
standard working hours excluding QLogic Observed Holidays.
Training
QLogic offers certification training for the technical professional for both the
SANblade™ HBAs and the SANbox switches. From the training link at
www.qlogic.com, you may choose Electronic-Based Training or schedule an
intensive "hands-on" Certification course.
Technical Certification courses include installation, maintenance and
troubleshooting QLogic SAN products. Upon demonstrating knowledge using live
equipment, QLogic awards a certificate identifying the student as a Certified
Professional. The training professionals at QLogic may be reached by email at
tech.training@qlogic.com.
Contact Information
Please feel free to contact your QLogic approved reseller or QLogic Technical
Support at any phase of integration for assistance. QLogic Technical Support can
be reached by the following methods:
Support contact information for other regions of the world is available at the
QLogic website: http://support.qlogic.com
The QLogic knowledge database contains troubleshooting information for the
QLogic HBAs. Access the data base from the QLogic web site, www.qlogic.com
.
Click the Support tab, Use the search engine at the top of the page to look for
specific troubleshooting information.
Web http://support.qlogic.com
North America Contact Information
Email support@qlogic.com
Phone (952) 932-4040