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M3028BT-EPB User’s Manual 5. Troubleshooting
REJ10J1459-0200 Rev.2.00 Sep 16, 2006
5.3 How to Request for Support
After checking the items in "5 Troubleshooting", to request for support, fill in the text file which is downloaded from the
following URL, then send the information to your local distributor.
http://tool-support.renesas.com/eng/toolnews/registration/support.txt
For prompt response, please specify the following information:
(1) Operating environment
- Operating voltage:
[V]
- Operating frequency:
[MHz]
- Clock supply to the MCU: Internal oscillator/External oscillator
(2) Condition
- The emulator debugger starts up/does not start up
- The error is detected/not detected in the self-check
- Frequency of errors: always/frequency ( )
(3) Problem
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