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6. Maintenance and Guarantee
This chapter describes how to maintenance, repair provisions and how to request for repair.
6.1 User Registration
When you purchase our product, be sure register as a user. For user registration, refer to “User registration” (page 11) of this
user's manual.
6.2 Maintenance
(1) If dust or dirt collects on any equipment of your emulation system, wipe it off with a dry soft cloth. Do not use thinner or
other solvents because these chemicals can cause the equipment's surface coating to separate.
(2) When you do not use this product for a long period, for safety purposes, disconnect the power cable from the power supply.
6.3 Guarantee
If your product becomes faulty within one year after its purchase while being used under good conditions by observing
"IMPORTANT" and "Precautions for Safety" described in this user's manual, we will repair or replace your faulty product free
of charge. Note, however, that if your product's fault is raised by any one of the following causes, we will repair it or replace it
with new one with extra-charge:
- Misuse, abuse, or use under extraordinary conditions
- Unauthorized repair, remodeling, maintenance, and so on
- Inadequate user's system or misuse of it
- Fires, earthquakes, and other unexpected disasters
In the above cases, contact your local distributor. If your product is being leased, consult the leasing company or the owner.
6.4 Repair Provisions
(1) Repair with extra-charge
The products elapsed more than one year after purchase can be repaired with extra-charge.
(2) Replacement with extra-charge
If your product's fault falls in any of the following categories, the fault will be corrected by replacing the entire product
instead of repair, or you will be advised to purchase new one, depending on the severity of the fault.
- Faulty or broken mechanical portions
- Flaw, separation, or rust in coated or plated portions
- Flaw or cracks in plastic portions
- Faults or breakage caused by improper use or unauthorized repair or modification
- Heavily damaged electric circuits due to overvoltage, overcurrent or shorting of power supply
- Cracks in the printed circuit board or burnt-down patterns
- Wide range of faults that makes replacement less expensive than repair
- Unlocatable or unidentified faults