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Message Cause Solution
"Rplcmnt
Requird:PCU:Black"
You need to replace the black
drum unit.
For details, see "Replacing Other
Consumables", Operating
Instructions.
"Rplcmnt
Requird:PCU:Color"
You need to replace the color
drum units.
For details, see "Replacing Other
Consumables", Operating
Instructions.
"SD Card
authenticatn.failed Error
recurs, call service."
Authentication from the SD card
failed.
Turn the printer off, and then turn it
on again. If the problem persists,
contact your sales or service
representative.
"Set the Drum Unit
correctly."
The drum unit may not be installed
correctly.
Turn the printer off, and then
install the drum unit again.
"Set the Fusing Unit
correctly."
The fusing unit may have not been
installed correctly.
Turn the printer off, and then
install the fusing unit again.
If the message continues to
appear after the unit is installed
again, contact your sales or
service representative.
"Set the Intermediate
Transfer Unit correctly."
The transfer unit may not be
installed correctly.
Turn the printer off and re-install
the transfer unit.
"Set the Toner Cartridge
correctly."
The print cartridge may have not
been installed correctly.
Turn the printer off, and install the
print cartridge again.
"Set Waste Toner Bottle
correctly."
The waste toner bottle may not be
installed correctly.
Turn the printer off and re-install
the waste toner bottle, and then
close the left cover.
"Standard Tray is full.
Remove the paper."
The standard tray is full. Remove the paper.
"Supply order has failed." The automatic supply order failed. The message indicates the printer
tried to order the supplies.
"USB has a problem. Please
call service."
The printer has detected a USB
board failure.
Turn the printer off, and then turn it
on again. If the problem persists,
contact your sales or service
representative.
3. Troubleshooting
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