Filter
Top Products
Problem Causes Solutions
Print ends mid-job. An error might have occurred. Check the printer's display
panel to see if an error has
occurred.
A print instruction was issued
from the computer, but printing
did not start.
User Authentication may have
been set.
For details about User
Authentication, see Security
Guide.
Color originals are printed in
black and white.
No color print settings are
configured on the printer driver.
Change the "Color/Black and
White:" setting on the printer
driver. For details about how to
change the "Color/ Black and
White:" setting, see the printer
driver Help.
PDF files do not print out/
cannot perform PDF direct print.
PDF files are password-
protected.
To print password-protected
PDF files, enter the password in
[PDF Menu].
PDF files do not print out/
cannot perform PDF direct print.
PDF files cannot be printed if
they are print-disabled in PDF
file security setting.
Change the PDF file security
setting.
PDF direct print produces
strange or malformed
characters.
Fonts were not embedded. Embed fonts in the PDF file you
want to print, and then print.
"Resetting job..." appears and
printing is suspended.
Memory is insufficient. In [System], select [Memory
Usage] to [Font Priority].
Printing via wireless LAN is
slow.
The number of jobs exceeds the
capacity of the printer.
Reduce the number of jobs.
3. Troubleshooting
78